Combine metrics with customer feedback and professional intuition to prioritize and describe the next round of changes.

Functional Headings

Plan Capabilities

  • Learning and Planning
    • Acceptance CriteriaAs part of the definition of done, acceptance criteria lists the main points or business rules to consider when coding and testing a user story. Acceptance criteria is often used as the basis for Acceptance Test Suite.  (TBD)
    • Acceptance Test SuiteInclude a set of tests that describe how a feature or story will be used in practice. Acceptance tests often walk through the item's acceptance criteria with hands-on exercises and Sample Feature Data. (TBD)
    • Actionable KPIsKey performance indicators measure activity to determine whether a system is achieving it's defined objectives. Not all metrics are KPIs. KPIs should pass the IPA test – Important, Potential for improvement, and Authority (does the system have the means to improve this KPI?).   (TBD)
    • Adoption AnalyticsFeature adoption is visible from the business org in the form of dashboards and reports, drawing on usage metrics and the configuration audit logs.  (TBD)
    • Analytics ConsideredActual and projected feature adoption rates are compared and used as input to roadmap planning. (TBD)
    • Collaborative RequirementsUser stories, use cases, wireframes, and other supporting materials, are maintained in a collaborative authoring platform, such as Confluence, or specified directly in a JIRA story or task. (TBD)
    • Definition of DoneThe definition of done is the standing set of acceptance criteria for all work items, in addition to the specific Acceptance Criteria for each item. It is a comprehensive checklist of necessary, value-added activities that assert the quality of any feature and not the functionality of that feature. A DoD often includes unit test coverage, coding to standards, peer review, and passing its own Acceptance Test Suite.  (TBD)
    • Extensibility FirstNew changes are specified with extensibility for multiple subscribers in mind, including the mock customer. (TBD)
    • Feature AdoptionEvery new feature is a hypothesis, and we track feature adoption to determine whether to pivot or persevere.  (TBD)
    • Ideas ConsideredSubscribers Ideas play a strong role in steering the future roadmap, along with a strong internal vision of the product's future. (TBD)
    • Ideas SolicitedSubscribers are able to post feature enhancement requests ("Ideas") to a forum for peer and product management review. (TBD)
    • Production Data SubsetIdentify a representative subset of production data to extract into development environments. (TBD)
    • Ready to Develop Checklist(Help text, error messages, sample data ...) (TBD)
    • Results Driven RoadmapBased on adoption feedback, subscriber ideas, prospect needs, and other inputs, additional changes are specified, closing the loop. (TBD)
    • Sample Feature DataNew features provide new sample data to use with new components when appropriate. (TBD)
      • Sample Data Updated for New FeaturesDuring initial development, the Sample Feature Data set is extended to include new features, and the updated data set follows the feature as it goes into the GA and Preview channels. (TBD)

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