Many hands make light work – Offering software as a service requires a broad range of skills, from coding, to testing, to writing. Some people are able to focus on a single role, others juggle multiple roles. Either way, we step through the responsibilities of each role in isolation, so you can concentrate on one job at a time. For a 30,000 foot view, visit the Pipeline page.

Collectively, Coders, Admins, Testers, and Writers, are all known as Developers.


A coder creates change with Apex code and Visualforce pages.


An admin creates change with the point-and-click interface.


A tester verifies and validates that changes meet our expectations and customer needs. 


A writer explains change to the customer and other stakeholders. 


The owner decides when changes can be made.


A builder streamlines change with infrastructure and automated tools.